OUR VISION OF CUSTOMER JOURNEY

ESII’s mission is to provide high performance solutions for customer journey management, queue management, appointments and video communication for waiting rooms.

ESII understands the new challenges of professionals dealing with customers or a public that is increasingly connected and which wants to enjoy a unique experience. That is why we create comprehensive solutions for customer/patient/user journeys: whether this is before, during or after an on-site visit, an ESII solution exists.

Our wide range of products therefore allows us to meet the needs of all types of activities and organisational methods. ESII is widely acknowledged as one of the leaders of customer journey management with over 18,000 sites installed worldwide.